Here’s why your Kitchenaid refrigerator is not cooling.

The inability of your Kitchenaid refrigerator to cool down may be a frustrating and possibly expensive issue. Before contacting a professional, there are a few actions you can take to attempt to repair the problem yourself, regardless of refrigerator model. This comprehensive tutorial will show you how to diagnose and repair a Kitchenaid refrigerator that is not cooling:

Temperature Settings

The temperature settings should be checked as the first step in troubleshooting a refrigerator that is not cooling to ensure it is set to the correct temperature. Verify that the freezer and refrigerator are set to the proper temperatures. The refrigerator and freezer may not be able to cool effectively if the temperatures are set too high.

Door Seals

Examine the door seals since a poorly sealing refrigerator door might result in improper cooling. Check the door seals to make sure they are not worn out or broken. The seals may need to be changed if they are damaged. Not fixing this or letting it worsen over time runs the risk of refrigerator compartments as well as your freezer to run hotter than expected ruining the products you have inside.

Kitchenaid Door Seal

This can especially be true for the freezer as any open door seal can cause a rapid increase in temperature and a spoiling of fresh food. Nobody likes when hot air gets into a freezer compartment and your foods get clumped together into a giant mess!

Condenser Coils

Condenser coils should be examined since they are in charge of dissipating heat from the refrigerator and freezer. The coils’ inability to efficiently release heat might prevent the refrigerator from cooling correctly if they are unclean or blocked (dirty condenser coils can greatly reduce the lifespan of your refrigerator, we greatly recommend checking these to make sure that they aren’t blocked). Use a coil brush or a vacuum with a crevice attachment to clean the condenser coils, which are often found beneath the refrigerator or in the rear. 

If this is the problem, clean the refrigerator condenser coils so they can get back to work. You’ll typically find the coils underneath the refrigerator. Wipe them off with a long bottle brush or use a vacuum hose to clear the debris. To avoid future problems, we recommend cleaning your condenser coils once or twice each year. Here’s KitchenAid’s coil cleaning guide for your quick reference.

Including the condenser coils, making sure that the condenser fan motor is working is another area to check. The condenser fan is what pulls air in (usually from the front or the back of the machine via the fan blades) which then flows through to the condenser coils and the compressor. If you hear a humming noise coming from your refrigerator, it may be the condenser fan blades causing an issue. 

Evaporator Fan

The evaporator fan should be checked since it is in charge of distributing cold air throughout the refrigerator and freezer. The refrigerator may not cool properly if the fan is broken or the evaporator fan motor is not functioning properly. Locate the evaporator fan (often beneath the freezer section) and look for any obvious damage or strange sounds. It could be necessary to replace the fan if it looks to be broken or is not functioning correctly.

Kitchenaid Evaporator Fan

On top of this, you’ll want to check the evaporator coils to ensure that there isn’t an issue behind the refrigerator. As they go under heavy pressure and heat to ensure that the refrigerant can eventually cool down and help keep your machine cool, bad evaporator coils can shorten the lifespan of your fridge and also cause your unit to get much hotter.

Defroster System

Examine the defrost system since a malfunctioning defrost system might result in ineffective cooling of the refrigerator. Locate the defrost timer (often found in the refrigerator’s rear), listen for any odd sounds, and look for any obvious damage to inspect the defrost mechanism. The timer may need to be changed if it looks to be broken or isn’t operating correctly.


The compressor must be checked since it pumps refrigerant through the refrigerator and freezer. The fridge might not chill adequately if the compressor is malfunctioning. Locate the compressor, which is often found in the refrigerator’s back, and listen for any odd sounds or look for any obvious damage.

Verify the Temperature Control Board

The temperature control board regulates the freezer’s and refrigerator’s temperatures. The fridge can not cool well if the control board is not operating properly. Locate the temperature control board (often found in the refrigerator’s rear) and look for any obvious damage or loose connections. It could be necessary to replace the control board if it looks to be broken or is not operating correctly.

Kitchenaid Temperature Control Board

Check The Thermostat

The temperature control thermostat is in charge of detecting the temperature inside the refrigerator and freezer and activating and deactivating the compressor as necessary. The fridge can not cool adequately if the thermostat is malfunctioning. Locate the thermostat (which is often found in the refrigerator’s back) and look for any obvious damage or loose connections. Making sure your thermostat is working will help ensure that refrigerator temperature is maintained consistently and that fresh food isn’t spoiled. 

Calling a reputable appliance repair service is usually a smart choice if you can’t solve the problem yourself or if you don’t feel confident doing the repair. These experts can often identify and fix problems with Kitchenaid refrigerators more quickly and effectively than a homeowner could due to their expertise, knowledge, and equipment.

It’s crucial to compare the cost of fixing an appliance to the cost of replacing it since appliance repairs may be expensive, particularly if the issue calls for specialty components or labor.

There are a few other things you can do in addition to the procedures mentioned above to lessen the likelihood that your Kitchenaid refrigerator may stop chilling in the future:

Maintain the Right Temperature in the Refrigerator and Freezer

A refrigerator should be kept between 35 and 38 degrees Fahrenheit, and a freezer should be kept between 0 and 5 degrees Fahrenheit. These settings will make it easier to make sure the refrigerator and freezer can cool efficiently.

As was already established, the condenser coils are responsible for dissipating heat from the refrigerator and freezer. Coils can more efficiently discharge heat if they are kept clear of dust and dirt and kept clean.

Organize your Refrigerator and Freezer

A clutter-free, organized refrigerator and freezer will have better air circulation and be able to chill more effectively.

Regularly inspect the door seals since they may get worn out or broken over time and prevent the fridge from cooling properly. The fridge will be able to seal correctly if the door seals are routinely checked and replaced as required.

You can help prevent your Kitchenaid refrigerator from not chilling and lengthen its lifetime by following these instructions and taking good care of it. Following these troubleshooting instructions will help you solve any problems with your refrigerator yourself and save money by preventing the need for a service visit.